Product and audience
Which benefit matters when people use the product?
Investigate choice criteria, practical barriers and the compromises people describe accepting.
Brazilian consumer intelligence
Research for brands entering Brazil and businesses strengthening their position here. Investigate how your offer fits local routines, expectations and constraints before deciding what to launch, communicate or distribute.
Discuss a research project ↗Explore available studies ↓Three decisions to investigate
Product and audience
Investigate choice criteria, practical barriers and the compromises people describe accepting.
Positioning and communication
Compare expectations with reported experience, including criticism and competing explanations.
Channels and local experience
Investigate trust, purchase journeys, support and the operational conditions behind the customer experience.
Doka examines experiences people share publicly online, using an anthropological lens to understand their context. We compare these accounts with relevant documents, consider competing explanations and identify what evidence would be needed before acting on a business option.
Explore the research
Automotive · Edition 09
Drivers describe different reasons for changing cars, from seating fit to running costs. Explore what a vehicle needs to solve in everyday use.
Read the free preview ↗Retail and e-commerce · Edition 05
Complaints appear alongside continued use and expansion across channels. Explore what sustains that relationship before proposing an alternative.
Read the free preview ↗From inquiry to delivery
Send the product, decision, intended audience and deadline by email.
We assess source availability, relevant comparisons and what the evidence can support.
Agree deliverables, timing, investment, access, permitted use and any exclusivity before commissioning.
Receive the agreed analysis with evidence, interpretations, conditional options and final sources clearly distinguished.